How can we help?
Use this page as a starting point for the most common marketplace questions.
How do I hire a freelancer?
Post a job or browse freelancer profiles. Review skills, experience, rates and proposals before choosing who you want to work with.
How do freelancers apply for jobs?
Freelancers can browse available jobs, open the job details and submit a proposal from an eligible freelancer account.
Where can I see my proposals or contracts?
Freelancers can use My Proposals and My Contracts. Clients can use My Job Posts and My Contracts from their account navigation.
What should I do if something feels suspicious?
Stop sharing additional information, keep communication records and review the Trust & Safety guidance before continuing.
What if there is a disagreement about the work?
First try to resolve the issue through clear written communication. If that does not work, follow the steps on the Dispute Resolution page.
Account and profile basics
- Use accurate profile and job information.
- Keep account access private.
- Review project details before accepting work.
- Keep important agreements documented in platform messages.
Support content should grow as new SkilDesk features are released. This page is structured so more FAQs can be added without redesigning it.